Shipping & Returns

 Shipping:

  Sweet! ships both nationally and internationally. We offer a variety of carriers (USPS, UPS & FedEx). Please note that orders can take anywhere fro 24-48hrs to process and ship out. If we are experiencing an extreme heat wave in California, it is possible that we will not ship your order (if it contains chocolate) until the heat wave has passed. If this situation occurs, you will be notified. 

  International shipping prices vary by weight and destination. You will be able to add items to your cart and get a shipping price on site. If you do not see your country listed as one of the ones to ship to, please contact us to arrange for your order to be delivered.

  If you live locally to Sweet!, you will have the option of In Store Pick-Up should you want to journey to Hollywood to pick up your order in hand. There is no charge for In Store Pick-Up and it is only available to residents in the area, unless it is a special events ticket.

 

Returns:

  Sweet! accepts returns of all non-food items that have not been worn or damaged in anyway. If you wish to return an item or to make an exchange, please either call the store (323) 462-3111 or e-mail us at sweetonline@sweetlosangeles.com. 

  If your item has arrived damaged, please contact us and let us know. Sending us photographs of the damaged item will be greatly appreciated. 

  In order to return or exchange, your item must be shipped back to Sweet!. Once we receive your item, we will send the replacement or issue the refund. If you are local to Sweet!, you are welcome to bring in your item with your receipt to the store and have your return or exchange processed in store. Thank you for your understanding.